Contact
Horse HQ, Inc. is a software company in North Salem, New York, and the publisher of HorseHQ. Every message below reaches a person on our team — we do not run an anonymous ticket queue — and we answer during United States business hours, Monday to Friday.
Sales and demos
Write to hello@horsehq.com to ask about pricing, to see the product, or to talk through whether it fits a particular operation. A demo is a live walkthrough with somebody from the team rather than a recording, so it helps to say how many horses and staff the barn has and what it runs on today. Plans are quoted per barn, and every one starts with a free trial and hands-on onboarding.
Customer support
Existing customers reach support at help@horsehq.com, or by text message to (203) 212-9363. Support is available in English and Spanish. Ask them for the step-by-step guides to billing, scheduling and horse records — our documentation is unlisted and shared with customers directly.
Press, partnerships and integrations
For press enquiries, partnership proposals, or to ask about integrating with HorseHQ, write to hello@horsehq.com and say which of the three it is in the subject line. Developers building against the product should start at the developer overview, which describes the API surface and how authentication works.
Privacy, security and legal
Questions about personal data, a deletion request, or a security report go to hello@horsehq.com with “Privacy” or “Security” in the subject line. Our Privacy Policy sets out what we collect and why, and our Terms of Service is the subscription agreement.